Privacy Policy
Last updated: 30 September 2026
At Updata Solutions we respect your privacy. This page explains what personal data we collect through this website, why, how long we keep it, and the rights you have under the General Data Protection Regulation (EU) 2016/679 (GDPR).
1. Data controller
The data controller is Updata Solutions E.E. (VAT number 802578213), registered at 69 Skoufa St, 122 43, Athens. For any question about your personal data, contact us at support@updata.gr.
2. What data we collect and why
We only process the data necessary for each purpose:
- Newsletter: your email address, language and proof of your consent (text and date). Legal basis: your consent (Art. 6(1)(a) GDPR). We use double opt-in, you will not receive updates unless you click the link in the confirmation email.
- Contact form / demo request: your name, email and message so we can reply. Legal basis: pre-contractual steps at your request and our legitimate interest in answering enquiries (Art. 6(1)(b) and (f)).
- Technical and traffic statistics (Vercel Analytics): aggregated, without tracking cookies and without individual behaviour profiles.
3. Cookies
We only use strictly necessary cookies: to keep you signed in (session) and to remember your chosen language. We do not use advertising or third-party tracking cookies.
4. How long we keep data
- Newsletter: until you withdraw your consent. After you unsubscribe we keep only a flag that you don't want to be contacted, so we don't email you by mistake; you can also request full deletion.
- Contact requests: as long as needed to help you and up to 24 months after the last contact.
5. Who receives the data
We do not sell or rent personal data. We use trusted processors under data-processing agreements:
- Supabase (database and authentication)
- Vercel (hosting and traffic statistics)
- Resend (email delivery)
6. Transfers outside the EEA
Some of these providers may process data outside the European Economic Area. In that case an adequate level of protection is ensured through the European Commission's Standard Contractual Clauses or an adequacy decision.
7. Your rights
You have the right to:
- access and rectify your data,
- erasure ("right to be forgotten"),
- restriction of processing and objection to it,
- data portability,
- withdraw consent at any time, without affecting the lawfulness of prior processing, for the newsletter, use the unsubscribe link in every message.
8. How to exercise your rights or complain
Email us at support@updata.gr and we will reply within one month. You also have the right to lodge a complaint with the Hellenic Data Protection Authority (www.dpa.gr) or your local supervisory authority.
9. Changes
We will update this page when the way we process data changes. The date of the latest update is shown at the top.
Questions about your data? Write to us at support@updata.gr
